maintenance Plans
Cholla
Ocotillo
Ocotillo
- Monday through Saturday, 7:00am – 9:00pm support by phone, text or email.
- 1 Annual on-site visit for service or product support free of charge.
- Discounted on-site Service calls during normal business hours.
- Guaranteed 3 business day response for on-site service calls.
- Assistance with manufactures warranties, Including removal and reinstallation of faulty product.
Ocotillo
Ocotillo
Ocotillo
- Monday through Saturday, 7:00am – 9:00pm support by phone, text or email.
- 2 Annual on-site visits for service or product support free of charge.
- Guaranteed 3 business day response for on-site service calls.
- Assistance with manufactures warranties, Including removal and reinstallation of faulty product.
- Partner pricing on labor charges.
- Partner pricing on product purchased.
- Remote firmware updates on applicable products.
- One free hour of control system programing changes per year.
- Camera cleaning fees reduced to 10 dollars per camera.
Saguaro
Ocotillo
Saguaro
- Monday through Saturday, 7:00am – 9:00pm support by phone, text or email.
- 4 Annual on-site visits for service or product support free of charge.
- Guaranteed next business day on site response.
- Assistance with manufactures warranties. Including removal and reinstallation of faulty product.
- Partner pricing on labor charges.
- Partner pricing on product purchased.
- Remote firmware updates on applicable products.
- Unlimited programming changes on control systems.
- Removal of all installed products.
- Free yearly camera cleaning.